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It’s very important to us that we continue to achieve high levels of customer satisfaction for our monitoring reviews. To help us with this, please can you complete this questionnaire. Your full and frank feedback will allow us to identify areas where we can improve our service.

This questionnaire will take you through the process of your review. At the end of each section, there is space to provide a more detailed response.

Analysis of your feedback will be conducted by our independent research partner, SwissPeaks. They operate in accordance with the provisions of the Data Protection Act and the code of conduct of the Market Research Society. Results are sent back to us in an aggregated and anonymous form only.